We usually dispatch all orders within 48 hours on business days.

Once your order has been shipped, delivery usually takes around 3 business days, depending on your location and the shipping carrier.

Please note that weekends and public holidays may affect both dispatch and delivery times. You will receive tracking information once your order has been sent.

Once your order has been successfully placed, you will receive an order confirmation email with your order number and details. Please check your inbox and spam/junk folder, as confirmation emails can sometimes be filtered there.

Your order is confirmed once the payment has been completed successfully. If you selected a payment method that requires additional processing, your order may remain pending until the payment is received.

If you do not receive a confirmation email within a few minutes, please contact us and include the email address used for the order, so we can check it for you.

Yes, you can change your shipping address after placing an order, but only before your order has been shipped.

If you need to update your address, please contact us as soon as possible and include your order number and the correct shipping address. Once the order has been dispatched, we are no longer able to change the delivery address.

If your order has already been shipped, you may need to contact the shipping carrier directly to see whether delivery changes are possible.